Incidence/Non Business Hours Support
This is a per incidence charge for Users without an active support agreement or for non business hours emergency support. Charge is for each 1/2 hour or portion thereof.
This is a prepaid service for incidences. This service can also be used to purchase remote hardware support from WorkPlace Software. You may want to check our Knowledge Base link above to see if a solution is available for your issue before using this option.
Normal Business Hours are 9:00AM CST to 6:00PM CST Mondays - Fridays except holidays
Click on the "Add to Cart" button below to prepay for this service. After you have completed your payment, send your support request information to the following link. Enter "Emergency Assistance Needed" in the message title. You will be contacted by a support person within 30 minutes.
Click here Emergency Assistance Needed Please include a brief description of the issue and your contact information