Hardware Policy
Unwanted or defective Hardware products must be returned within 10 days of receipt and a return authorization number RMA must be obtained from WorkPlace Software prior to return shipping. Products must be in new condition, original packaging and unsoiled. All shipping cost are the responsibility of the purchaser. Products should be returned directly to WorkPlace Software systems or designated recipient and are subject to a 15% restocking fee.
Defective hardware products to be replaced or exchanged are not subject to a restocking fee. All other standard manufacturers warranty are applicable to products purchased from WorkPlace Software Systems.